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Warranty Center

Warranty Center
Coverage, exclusions, claims and re-installation

Every PPF, Colour PPF, window film and coating job carries two layers of protection: the manufacturer-backed film warranty and our studio workmanship guarantee. Below are the warranty type, coverage, exclusions, claim flow and re-install policy per product line. Exact duration and conditions are confirmed in the written quotation before you book.

GSWF manufacturer-backed film warranty plus our studio workmanship guarantee — exact terms confirmed in your written quotation.

Covered

Covers film defects: bubbling, delamination, yellowing and cracking. Duration, scope and conditions are confirmed in the written studio quotation.

Manufacturer-backed warranty · Studio workmanship guarantee

Not covered

Excludes collision, deliberate damage, non-approved disassembly, third-party installs and panels that have been replaced.

Warranty by product line

Generated from our service truth source — identical to your quotation.

ProductCategoryFilm warrantyWorkmanshipShop time
Defender Hydro PPFPPFManufacturer-backed warrantyStudio workmanship guarantee3–5 working days (full car)
Defender Ultimate PPFPPFManufacturer-backed warrantyStudio workmanship guarantee3–5 working days (full car)
Defender Platinum PPFPPFManufacturer-backed warrantyStudio workmanship guarantee4–6 working days (full car)
Defender Satin PPFPPFManufacturer-backed warrantyStudio workmanship guarantee3–5 working days (full car)
Defender Matte PPFPPFManufacturer-backed warrantyStudio workmanship guarantee3–5 working days (full car)
CHROMA GUARD Colour PPFPPFManufacturer-backed warrantyStudio workmanship guarantee5–7 working days (full colour change)
CYBRIX IRONMIX Colour PPFPPFManufacturer-backed warrantyStudio workmanship guarantee5–7 working days (full colour change)
Ceramic Body Cb0.01 Ceramic CoatingCoatingManufacturer-backed warrantyStudio workmanship guarantee2–3 working days
Paint Correction & Machine PolishingDetailingWorkmanship guarantee (no material warranty)Studio workmanship guarantee1–2 working days

Service data last verified 2026-08-16

How a claim works

Four steps, fully documented.

  1. 1. Report on WhatsApp

    Send photos or a short video of the area and symptom. We reply with a first assessment within one working day.

  2. 2. Studio inspection

    A technician inspects the car against our full installation video record to separate film defects from impact damage.

  3. 3. Manufacturer registration check

    We file the case with the film maker using the original owner + original installer registration and obtain replacement authorisation.

  4. 4. Replacement / re-install

    Once approved we replace the affected panel and re-register the warranty. Turnaround ranges from half a day to a few days by panel.

Re-installation and repair policy

Collision or body repair

Only the affected panels need re-installation; every untouched panel stays warrantied. Original owners get an owner rate on the re-install.

Replaced or resprayed panels

Replaced or resprayed panels fall outside the original warranty and need a fresh install plus new registration.

Sold vehicles

The warranty is registered to the original owner + original installer. Transfers must be registered with the studio to remain valid.

Written confirmation

Before you book, the studio issues a written quotation listing product, coverage, shop time, warranty type, what is covered and what is excluded. Anything not written into that quotation is not part of the warranty.

Warranty FAQ

Have a warranty question?

Send photos and your plate number on WhatsApp and we will tell you straight away whether it is covered.

Ask about warranty